What is your cancellation policy?

There is a non-refundable charge of $50 for each cancelled Birthday Party.

Birthday Parties cancelled with less than 10 days notice are NON-REFUNDABLE, but re-scheduling options may be available. If cancelled with more than 10 days notice, your fee will be refunded less $50. 

In the event the Saskatoon Zoo Society has to cancel your BIrthday Party (only under extreme circumstances), your fee will be fully refunded. 

If you do need to cancel your Birthday Party, please contact info@saskatoonzoosociety.ca or phone 306-975-3395.